Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 1, 2024

Privacy at a Glance

We don't sell your data
Bank-level security
You control your data

Information We Collect

Information You Provide

  • Contact information (name, email, phone number)
  • Financial information for loan comparisons (income, credit score range)
  • Loan preferences and requirements
  • Communications with our support team

Information We Collect Automatically

  • Device information (browser type, operating system)
  • Usage data (pages visited, time spent on site)
  • IP address and general location information
  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Provide educational mortgage information and resources
  • Improve our website and educational content
  • Communicate with you about your inquiries and our services
  • Comply with legal obligations and prevent fraud
  • Send educational communications (with your consent)

Information Sharing

With Service Providers

We work with trusted third-party service providers who help us operate our website and provide our educational services. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information when required by law, to protect our rights, or to prevent fraud and ensure the security of our platform.

Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and employee training
  • Regular security audits and monitoring
  • Compliance with financial industry security standards

Your Rights and Choices

Access and Control

You have the right to:

  • Access the personal information we have about you
  • Correct inaccurate or incomplete information
  • Delete your personal information (subject to legal requirements)
  • Opt out of marketing communications
  • Request a copy of your data in a portable format

Cookie Preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Typically, we retain:

  • Account information: Until you request deletion
  • Educational interaction data: 2 years for improvement purposes
  • Website usage data: 2 years for analytics purposes

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Users

Our services are primarily intended for users in the United States. If you access our website from outside the US, please be aware that your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please visit our contact page for the most up-to-date information on how to reach us.